Questions
Before you order.
The questions buyers actually ask about PQQ. Anything not covered here, ask directly —
you will get an answer from someone technical, not a template.
Disodium salt or free acid — which do I need?
It follows from your format, not from the assay. Water-based systems — capsules with aqueous fill, tablets, powder sticks, RTD beverages — need the disodium salt. Anhydrous oil systems, including suspension softgels and oil-phase cosmetics, need the free acid, because the salt will not disperse in oil. If you are developing both, they are two specifications, not one order with two pack sizes.
Is your PQQ fermentation-derived or chemically synthesised?
Fermentation-derived. PQQ is produced by a methylotrophic strain and isolated from the broth; the strain and the route are stated on the specification sheet. If your market requires a non-GMO or a specific-origin statement, ask for it before the first order — these are issued against the production lot and cannot be added afterwards.
What does “98%” refer to — the salt or the free acid?
On our COA, the basis is stated explicitly, and we will send the specification before you order so your QA team can compare it line by line. This matters more than the number itself: 98.0% disodium salt is about 86.5% PQQ on a free-acid basis. If a supplier quotes a percentage with no basis, the figure cannot be compared with anyone else’s.
What is the regulatory status in my market?
It differs, and it is the importer’s responsibility. PQQ disodium salt has a GRAS notice on file in the United States for use in specified beverage categories, and in China it was approved as a new food raw material, with conditions, in 2023. The European Union treats it differently again. We supply the ingredient and the documentation — we do not advise on market access, and we will not describe the material as approved anywhere that it is not.
Why is the powder red-brown?
That is the molecule. PQQ is a quinone, and the conjugated ring system absorbs in the visible range. A pale PQQ would be the thing to question. What matters is consistency batch to batch, so ask for the reference colour description on the specification rather than judging from a photograph.
Can you supply a grade for beverages?
The disodium salt is the beverage-compatible form, and we can quote a milled grade with a tighter particle-size distribution if your blending line needs it. Two formulation constraints are worth testing before you scale: the colour carries through into the finished drink, and stability in aqueous solution is limited by light and oxygen. Treat shelf life as a formulation project with your own data, not as a property of the raw material.
What is the minimum order and lead time?
Evaluation samples start at 1 g. Commercial quantities are quoted with a lead time confirmed in writing once the specification, quantity and destination are agreed. Stock lots ship faster — mention your deadline when you enquire.
How is it shipped and how should it be stored?
Ambient or cold-chain depending on destination and transit time, with desiccant in every pack. Store sealed at 2–8 °C, protected from light and moisture. Let the container reach room temperature before opening — condensation onto a hygroscopic powder is the most common way a good lot is lost.